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The parson mug prize draw #4. Congratulations to the winners

In which city was the parson mug photographed, we asked at the beginning of September. more ...

Flipped Classroom: Make Your Training More Efficient

Paying attention to students with different skill levels requires much time during onsite training. Students with more knowledge can get bored easily. Vice versa, students with less knowledge may get overwhelmed. more ...

The parson mug prize draw #4

The parson mug found its way to another city. This time, our red frequent traveler ended up in the western hemisphere. more ...

Is DITA working for you? Results from the DITA Satisfaction Survey 2017

How satisfied are adopters with DITA? Technical communication professionals working at 250 companies around the world have taken part in the DITA Satisfaction Survey 2017 so far. The preliminary results have now been published. more ...

The Core of Intelligent Information - Metadata

The new tekom blog is all about intelligent information. The blog brings together experts from related fields to explore the various aspects of the design and development of intelligent technologies. more ...

Impressions from the Doku+Medien Forum

As a member of DokuNord, parson communication took part in the annual techcom conference "Doku+Medien Forum", which took place on Feb 19. Like last year, the conference was a huge success. Here are a few impressions:

Developing Pictograms

Have you ever tried to draw a drilling machine that does not like your hairdryer? We have. But first we listened to Thomas Emrich's interesting presentation about the methods and the history of developing pictograms.

Developing pictograms. parson@Doku+Medien-Forum 2013

No risk, no fun? How risk management can prevent expensive surprises

Technical documentation projects are often managed under time pressure. Before we plan our project we should ask ourselves: What are the risks? How great are they? What strategies and methods can we apply to manage the risks? And how much does risk management cost? Isabelle Fleury's presentation was well-structured and enlightening.

Adobe® Technical Communication Suite 4 – What's New?

Among many other improvements, the new TCS now comes with Illustrator instead of Photoshop. RoboHelp supports HTML5 and mobile device output. 

The Challenges of Implementing a Project Idea in the Service Field

How do you make user manuals, data sheets, repair instructions, travel reports, etc., available to all your service staff? Dr. Jutta Nübel of Tognum AG explained how knowledge and information can successfully be managed in a big mechanical engineering company.

Chaotic Wiki vs. Structured Authoring

Ulrike Parson's talk focused on linking and providing knowledge in organizations. She presented concepts that employ forms, meta data and relations to successfully create a structured corporate wiki. Prezi.

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