Blog

Check if or check that? Or: Have you tried turning if off and on again?

How often do we read or write that we should check something? Example: "Check if the computer is connected to power." Clear message, no misunderstanding. But what if it says: "Check that the computer is connected to power." more ...

Ten questions for Ines Lasch, intern at parson

Ines Lasch just finished her vocational training as a technical writer and is doing an eight-week internship at parson. We asked her ten questions. more ...

Vocational Training for Technical Communicators. How Does it Work?

Anja Schiel, trainee, and Ulrike Parson, CEO of parson AG, offer their insights into the vocational training for technical communicators. more ...

Make Technical Documentation Intelligent - From Content Management to Content Delivery

In this article, Martin Kreutzer and Ulrike Parson describe how you fill content-delivery portals with intelligent information so that users quickly get the right answers to their questions. more ...

parson's mentoring program

You sent the job application and the interview went well. Now comes your first day at work. Everything is strange: colleagues whose names you immediately forget, business processes, the ERP system. Even the coffee machine doesn't work right away. And where was that meeting room again? more ...

Impressions from the Doku+Medien Forum

As a member of DokuNord, parson communication took part in the annual techcom conference "Doku+Medien Forum", which took place on Feb 19. Like last year, the conference was a huge success. Here are a few impressions:

Developing Pictograms

Have you ever tried to draw a drilling machine that does not like your hairdryer? We have. But first we listened to Thomas Emrich's interesting presentation about the methods and the history of developing pictograms.

Developing pictograms. parson@Doku+Medien-Forum 2013

No risk, no fun? How risk management can prevent expensive surprises

Technical documentation projects are often managed under time pressure. Before we plan our project we should ask ourselves: What are the risks? How great are they? What strategies and methods can we apply to manage the risks? And how much does risk management cost? Isabelle Fleury's presentation was well-structured and enlightening.

Adobe® Technical Communication Suite 4 – What's New?

Among many other improvements, the new TCS now comes with Illustrator instead of Photoshop. RoboHelp supports HTML5 and mobile device output. 

The Challenges of Implementing a Project Idea in the Service Field

How do you make user manuals, data sheets, repair instructions, travel reports, etc., available to all your service staff? Dr. Jutta Nübel of Tognum AG explained how knowledge and information can successfully be managed in a big mechanical engineering company.

Chaotic Wiki vs. Structured Authoring

Ulrike Parson's talk focused on linking and providing knowledge in organizations. She presented concepts that employ forms, meta data and relations to successfully create a structured corporate wiki. Prezi.

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