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RDF is not XML – RDF serialization and iiRDS metadata

The world of technical writing loves XML. Its document type definitions are the foundation of structured authoring. XML and the underlying schemas structure the content of our information products. The benefits are twofold. Content is consistently structured and easy to read. Authors have an easier time writing the content. The structure provides guidelines for authoring. more ...

The parson mug prize draw #5

It is winter in Hamburg and Christmas is right around the corner. Meanwhile, the parson mug gets to enjoy the sun! more ...

How to become a technical writer – Confessions of a former translator

A former translator, I worked the first seven years of my professional life in the translation industry, in various positions. While I learned a lot from this experience, it also left me, as a writer, frustrated. Translators are chained to their source text and writing the words of others in another language, usually focusing on what their clients want. more ...

tekom impressions part 2: API documentation and the VUKA world

Daniela Herbold and Ulrike Parson write about better API documentation and solutions for innovative human resources management. more ...

Impressions from tcworld 2017

Part 1: Improvisation, fluff hunt, and videos for technical documentation. more ...

Impressions from the Doku+Medien Forum

As a member of DokuNord, parson communication took part in the annual techcom conference "Doku+Medien Forum", which took place on Feb 19. Like last year, the conference was a huge success. Here are a few impressions:

Developing Pictograms

Have you ever tried to draw a drilling machine that does not like your hairdryer? We have. But first we listened to Thomas Emrich's interesting presentation about the methods and the history of developing pictograms.

Developing pictograms. parson@Doku+Medien-Forum 2013

No risk, no fun? How risk management can prevent expensive surprises

Technical documentation projects are often managed under time pressure. Before we plan our project we should ask ourselves: What are the risks? How great are they? What strategies and methods can we apply to manage the risks? And how much does risk management cost? Isabelle Fleury's presentation was well-structured and enlightening.

Adobe® Technical Communication Suite 4 – What's New?

Among many other improvements, the new TCS now comes with Illustrator instead of Photoshop. RoboHelp supports HTML5 and mobile device output. 

The Challenges of Implementing a Project Idea in the Service Field

How do you make user manuals, data sheets, repair instructions, travel reports, etc., available to all your service staff? Dr. Jutta Nübel of Tognum AG explained how knowledge and information can successfully be managed in a big mechanical engineering company.

Chaotic Wiki vs. Structured Authoring

Ulrike Parson's talk focused on linking and providing knowledge in organizations. She presented concepts that employ forms, meta data and relations to successfully create a structured corporate wiki. Prezi.

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