Liebe Diebinnen und Diebe

tcworld conference report, part 4: About a terminology workshop and error messages that don't scare us

In our last report about the tcworld conference 2019 we talk about an enlightening terminology workshop  and error messages that scare us. more ...

Is AI a chance or a threat for technical communicators?

The phrase artificial intelligence (AI) is a mystery. Everyone immediately associates something with it, but the ideas are rarely identical. more ...

Jumping in at the deep end. tcworld conference report part 2

I'm an old hand at the tcworld conference and shouldn't be too excited when giving a talk. But when Dieter Gust and I brought our crackpot idea to the stage, I started to feel queasy. What were we thinking? more ...

When three technical communicators go out to dinner. tcword conference report, part 1

When three technical communicators go out to eat at an Italian restaurant after an inspiring but exhausting day at the tcworld conference, the following can happen. more ...

The iiBot gives instructions

Imagine a chatbot that gives precise instructions - live, based on the use case, and tailored to the service technician's qualification. more ...