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iiRDS – How a Novice Sees the Information Delivery Standard

Lately, the newly developed tekom standard iiRDS has gained quite some attention. The next exciting step will be the release of version 1.0, which will be released soon. Requesting and delivering intelligent information as a standardized approach between individual enterprises is a pioneering step in the Internet of Things – but let’s rewind a little. more ...

Pets at the office. Part I: Molly

The atmosphere at our office is always good, but when Molly is there, it gets even better. Molly is good for us. more ...

Soft Skills of a Technical Writer

What soft skills should technical writers have when they start their career? Linguistic and technical understanding is important in our profession. So are the soft skills - just like in any other job. more ...

The parson mug prize draw #5. Congratulations to the winners

In which country was the parson mug photographed, we asked at the beginning of December. more ...

RDF is not XML – RDF serialization and iiRDS metadata

The world of technical writing loves XML. Its document type definitions are the foundation of structured authoring. XML and the underlying schemas structure the content of our information products. The benefits are twofold. Content is consistently structured and easy to read. Authors have an easier time writing the content. The structure provides guidelines for authoring. more ...

Can Wikis be Used for Technical Documentation?

The results of Britta Görs' interesting survey are out. Her central question was: Is a wiki suited for technical documentation?

The answer is ambiguous. Two thirds of the 70 technical writers, who participated in the survey, stated that they primarily use a wiki for knowledge management. Only 12 percent use the wiki as a content management system for creating external documentation, but 22 percent create internal documentation in a wiki. Almost wo thirds disagreed with the statement that "a wiki is never finished, so it is not suited for technical documentation".

Almost all (90 %) agreed: A wiki is the ideal tool for collaborating and exchanging information. But when it came to the following statement: "The customer can comment on the documentation in the wiki", only 24 percent agreed and, interestingly enough, almost the same number of participants (33 percent) disagreed.

Check out the results of the survey (in German) here:

Survey analysis part 1: http://www.brittagoers.de/umfrageauswertung_wiki/

Survey analysis part 2: http://www.brittagoers.de/umfrageauswertung-ein-wiki-in-der-technischen-dokumentation-geht-das-teil-2/

For more information about wikis and how they can be used effectively, refer to our knowledge base:

 

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