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Flipped Classroom: Make Your Training More Efficient

Paying attention to students with different skill levels requires much time during onsite training. Students with more knowledge can get bored easily. Vice versa, students with less knowledge may get overwhelmed. more ...

Is DITA working for you? Results from the DITA Satisfaction Survey 2017

How satisfied are adopters with DITA? Technical communication professionals working at 250 companies around the world have taken part in the DITA Satisfaction Survey 2017 so far. The preliminary results have now been published. more ...

The Core of Intelligent Information - Metadata

The new tekom blog is all about intelligent information. The blog brings together experts from related fields to explore the various aspects of the design and development of intelligent technologies. more ...

The parson mug prize draw 3. Congratulations to the winners

What's the name of the building behind the parson mug, we asked at the beginning of June. A tricky question, but many answsered correctly. Three winners were drawn. Congratulations! more ...

Prize draw: The travelling parson mug #3

The parson mug collected bonus miles again! At first sight, you might not see where our adventurer travelled this time, but don’t worry. We’ll help you. more ...

"Write the Docs" Impressions

On July 19 and 20, I joined the Berlin Unconference “Write the Docs”. I had not attended an event with open-space sessions and lighting talks before and did not know what to expect.

Turned out I was nearly the only one from Berlin. Also, few technical writers attended. Hardly anyone spoke German as most participants were from other European countries. All were in the software development business, among them many software engineers who specialize in writing software developer documentation. The discussions focussed on technical writing issues, but also on topics like “how to build a community”, “human testing of documentation”, or “smart documentation”. I found it exciting to see how differently tech writers and software engineers approach these topics. Sometimes software engineers try to reinvent the wheel because they are not familiar with the technical writing paradigms. But they make up for it: They are target-oriented and think outside the box.

Everyone was surprised when I told them about the largest European conference on technical documentation, the annual tekom conference.  During a lighting talk I spontaneously invited all of them to attend that conference and meet the technical writing community. In fact, I wish there was more exchange between tech writers and software engineers about developer documentation, API documentation, and documentation systems. Both sides could learn a great deal from each other.

I would love to attend a similar event again. But next time, I’ll take some tech writers along.

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