Again, the "English talks" were of the highest quality. I especially liked Ray Gallon's presentation about "mLearning, eLearning, and User Assistance".
Ray Gallon spoke about paradigm shifts – from instructor-led classroom sessions to modern learning methods. Social communities play an important role here. The students want to share knowledge and they also want to set the pace and determine the contents of their traning. Modern eLearning tools and methods make that possible. One of these methods is the "flipped classroom": The students are not taught in class but study the course material at home. Back in class, they practice and get support from the coach. This method is particularly well suited for procedural information as during practice, procedures are better remembered. And this is where the coach can support the student best.