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Soft Skills of a Technical Writer

What soft skills should technical writers have when they start their career? Linguistic and technical understanding is important in our profession. So are the soft skills - just like in any other job. more ...

RDF is not XML – RDF serialization and iiRDS metadata

The world of technical writing loves XML. Its document type definitions are the foundation of structured authoring. XML and the underlying schemas structure the content of our information products. The benefits are twofold. Content is consistently structured and easy to read. Authors have an easier time writing the content. The structure provides guidelines for authoring. more ...

How to become a technical writer – Confessions of a former translator

A former translator, I worked the first seven years of my professional life in the translation industry, in various positions. While I learned a lot from this experience, it also left me, as a writer, frustrated. Translators are chained to their source text and writing the words of others in another language, usually focusing on what their clients want. more ...

tekom impressions part 2: API documentation and the VUKA world

Daniela Herbold and Ulrike Parson write about better API documentation and solutions for innovative human resources management. more ...

Impressions from tcworld 2017

Part 1: Improvisation, fluff hunt, and videos for technical documentation. more ...

tekom Conference 2014: Paradigm Shift in eLearning

Again, the "English talks" were of the highest quality. I especially liked Ray Gallon's presentation about "mLearning, eLearning, and User Assistance".

Ray Gallon spoke about paradigm shifts –  from instructor-led classroom sessions to modern learning methods. Social communities play an important role here. The students want to share knowledge and they also want to set the pace and determine the contents of their traning. Modern eLearning tools and methods make that possible. One of these methods is the "flipped classroom": The students are not taught in class but study the course material at home. Back in class, they practice and get support from the coach. This method is particularly well suited for procedural information as during practice, procedures are better remembered. And this is where the coach can support the student best.

More information about the talk.

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