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Soft Skills of a Technical Writer

What soft skills should technical writers have when they start their career? Linguistic and technical understanding is important in our profession. So are the soft skills - just like in any other job. more ...

RDF is not XML – RDF serialization and iiRDS metadata

The world of technical writing loves XML. Its document type definitions are the foundation of structured authoring. XML and the underlying schemas structure the content of our information products. The benefits are twofold. Content is consistently structured and easy to read. Authors have an easier time writing the content. The structure provides guidelines for authoring. more ...

How to become a technical writer – Confessions of a former translator

A former translator, I worked the first seven years of my professional life in the translation industry, in various positions. While I learned a lot from this experience, it also left me, as a writer, frustrated. Translators are chained to their source text and writing the words of others in another language, usually focusing on what their clients want. more ...

tekom impressions part 2: API documentation and the VUKA world

Daniela Herbold and Ulrike Parson write about better API documentation and solutions for innovative human resources management. more ...

Impressions from tcworld 2017

Part 1: Improvisation, fluff hunt, and videos for technical documentation. more ...

DITA, Flare, and the Museum of User Assistance

This year's conference for user assistance professionals, the UA Europe, took place in Southampton, UK.

The weather in South England was pleasant and so was the atmosphere at the conference. Its participants came from all over the world. It met colleagues from Scandinavia, New Zealand, Poland, Hungary, Germany, and the US.
 
As every year, Matthew Ellison performed his pre-conference survey about the tools and technologies used for technical documentation. The results were surprisingly different from the ones of the survey presented by tekom (European Association for Technical Communication)* at the last spring conference. According to the UA Europe survey, more than 20 % of the participants name DITA as their technology of interest, and about 32 % use MadCap Flare.

UAEurope Technology2015 UAEurope Tools2015
Formats and tools in technical documentation. © UA Europe


Memories were evoked at the Museum of User Assistance. Do you remember how Windows 3.1.1 worked? You could have (re-)learned it there.

UAEurope museumMuseum of user assistance

The UA Europe 2016 will take place in Budapest in Hungary from June 9-10. I already look forward to it.

Tags: DITA

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