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Make Technical Documentation Intelligent - From Content Management to Content Delivery

In this article, Martin Kreutzer and Ulrike Parson describe how you fill content-delivery portals with intelligent information so that users quickly get the right answers to their questions. more ...

parson's mentoring program

You sent the job application and the interview went well. Now comes your first day at work. Everything is strange: colleagues whose names you immediately forget, business processes, the ERP system. Even the coffee machine doesn't work right away. And where was that meeting room again? more ...

A year in London. I am not just missing my sock

May I present Parsons Green in London? I think it's a perfect name for a London parson branch. That branch is not planned yet, but a bit of parson is actually in London at the moment. Me. more ...

Recommend+To? A Clear Recommendation

In technical documentation, we avoid recommendations. They rarely help the reader: The producer recommends ultra-light power cells. Why? What happens if I use others? more ...

iiRDS – How a Novice Sees the Information Delivery Standard

Lately, the newly developed tekom standard iiRDS has gained quite some attention. The next exciting step will be the release of version 1.0, which will be released soon. Requesting and delivering intelligent information as a standardized approach between individual enterprises is a pioneering step in the Internet of Things – but let’s rewind a little. more ...

Impressions from the TC World Conference 2015. Part 2: Barista coffee and "putting a lipstick on a pig"

Every year, the TC World conference becomes bigger and more international.

In the exhibition hall and at the conference, I hear many foreign languages spoken. The queues in the caferia are long, and when I finally get my lunch, I have problems finding a seat. Never have I seen so many technical writers eager for food and for knowledge.

Switch to German to read more.

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