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Office Pets. Part II: Blacky and Felix

This is the second (and last) part of our blog series about office pets. This time, we show off Blacky and Felix, two brothers. They are six years old, curious, and always hungry. more ...

Check if or check that? Or: Have you tried turning if off and on again?

How often do we read or write that we should check something? Example: "Check if the computer is connected to power." Clear message, no misunderstanding. But what if it says: "Check that the computer is connected to power." more ...

Ten questions for Ines Lasch, intern at parson

Ines Lasch just finished her vocational training as a technical writer and is doing an eight-week internship at parson. We asked her ten questions. more ...

Vocational Training for Technical Communicators. How Does it Work?

Anja Schiel, trainee, and Ulrike Parson, CEO of parson AG, offer their insights into the vocational training for technical communicators. more ...

Make Technical Documentation Intelligent - From Content Management to Content Delivery

In this article, Martin Kreutzer and Ulrike Parson describe how you fill content-delivery portals with intelligent information so that users quickly get the right answers to their questions. more ...

Kiss & fly and a loose screw. Report COMTecnica 2016

What happens when Swabians and Italians organize a Techkomm conference together? This year’s COMTecnica took place in Bologna, Italy, from May 11-12.

On the first day, the atmosphere was Mediterranean-style relaxed. Because, first things first. Right after registration, the participants headed to the breakfast room and then almost missed the first conference session. The Italian partner organization Com&Tec is like a family. People know each other and used the opportunity to share news.On the second day, Swabian punctuality took over. Everyone was on time for lunch at the hotel restaurant.

Comtecnica2016 napsor mockupMy DITA workshop „Relax, just do it!“ was meant for advanced DITA users. But even though the participants had great interest in DITA, few had worked with XML in general or with DITA in particular. No wonder the atmosphere in the room stiffened when I started talking about document type shells, structural modules, and domain attribute contributions. The audience relaxed when I showed them the Napsor app example doc and a cute cat photo.

After the workshop, tekom director Michael Fritz told me that I had got a loose screw. He pointed at the screw that had miraculously moved from my laptop computer over to the beamer cord. I am sure that our IT guys will love that one.

When the conference was over, I took a taxi to the airport. There is a new service, called Kiss & Fly: ten minutes free parking to say good-buy to your loved ones. I got lucky. The taxi driver let me go without a kiss.

Tags: DITA
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