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Check if or check that? Or: Have you tried turning if off and on again?

How often do we read or write that we should check something? Example: "Check if the computer is connected to power." Clear message, no misunderstanding. But what if it says: "Check that the computer is connected to power." more ...

Ten questions for Ines Lasch, intern at parson

Ines Lasch just finished her vocational training as a technical writer and is doing an eight-week internship at parson. We asked her ten questions. more ...

Vocational Training for Technical Communicators. How Does it Work?

Anja Schiel, trainee, and Ulrike Parson, CEO of parson AG, offer their insights into the vocational training for technical communicators. more ...

Make Technical Documentation Intelligent - From Content Management to Content Delivery

In this article, Martin Kreutzer and Ulrike Parson describe how you fill content-delivery portals with intelligent information so that users quickly get the right answers to their questions. more ...

parson's mentoring program

You sent the job application and the interview went well. Now comes your first day at work. Everything is strange: colleagues whose names you immediately forget, business processes, the ERP system. Even the coffee machine doesn't work right away. And where was that meeting room again? more ...

Smørrebrød with app juice - "NORDIC TechKomm" impressions

From May 24-25, 2016, the first Nordic TechKomm took place in Copenhagen, Denmark. parson participated with two presentations.

I gave a talk on "Content delivery - how to create and publish intelligent information". Mark Schubert presented a workshop about knowlege modeling: "I do not have to know that - a fairy tale introduction into knowledge modeling".

Already the flight to Copenhagen turned out to be interesting for me as a technical writer. As always, I watched the safety demonstrations by the flight attendents, even though I had seen them a dozen times. But safety first, of course. And thank God, I never have had to apply them. Some other warnings, however, like the one in the photo below, are given in a rather subtle manner.

kaffeebecher caution hotPhoto: Frank Ralf

The conference was also highly educational, not only thanks to the many interesting talks, but also at lunch. We were given typical smørrebrød, delicious and light open sandwiches with fish and liver pate. While the food was rather traditional, the supply of drinks was controlled via smartphone: app juice, so to speak. You can't ask for more.

 app juicePhoto: Frank Ralf

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