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The parson mug prize draw #4

The parson mug found its way to another city. This time, our red frequent traveler ended up in the western hemisphere. more ...

Flipped Classroom: Make Your Training More Efficient

Paying attention to students with different skill levels requires much time during onsite training. Students with more knowledge can get bored easily. Vice versa, students with less knowledge may get overwhelmed. more ...

Is DITA working for you? Results from the DITA Satisfaction Survey 2017

How satisfied are adopters with DITA? Technical communication professionals working at 250 companies around the world have taken part in the DITA Satisfaction Survey 2017 so far. The preliminary results have now been published. more ...

The Core of Intelligent Information - Metadata

The new tekom blog is all about intelligent information. The blog brings together experts from related fields to explore the various aspects of the design and development of intelligent technologies. more ...

The parson mug prize draw 3. Congratulations to the winners

What's the name of the building behind the parson mug, we asked at the beginning of June. A tricky question, but many answsered correctly. Three winners were drawn. Congratulations! more ...

Say it with pictures

What comes to your mind when you see a picture of an umbrella? I think of a typical rainy day in Hamburg. In India, this image could trigger a completely different response  bad memories of the colonial era.

Fotolia Regenschirm© Janis Abolins - Fotolia.com

Images in technical documentation show our readers which button to click, which pane to select, and which cable goes in which socket. With a screenshot or illustration, we can often explain more than with a long, descriptive text.

When we use images in documentation, we have to consider our target audience. Could our readers interpret an image differently, like in the example above? Could the image cause an unwanted reaction?

Images are important for international audiences. It's  not always given that the language of the documentation is also the native language of the reader. Images increase comprehensibility, warn against danger, or help avoid mistakes.

In the new knowledge base article "Visualize information - say it wit pictures", Katrin Mehl and Elisabeth Fischer show how we can create a good and meaningful image, explain the different depiction types, and point out possible obstacles.

 

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