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The parson mug prize draw #7

Bye bye beautiful beaches, welcome to the city! Our mug explored one of the biggest cities in the world. 24 million people live here, and the name means city upon the sea. It also has the longest metro system (637 km). more ...

Working in self-organizing teams. Or: how we get rid of management

Today's world is VUCA : volatile, uncertain, complex, and ambiguous. Companies are facing complex challenges such as Industry 4.0 and the Internet of Things. Those who do not respond fast, may be driven out of the market. more ...

Office Pets. Part II: Blacky and Felix

This is the second (and last) part of our blog series about office pets. This time, we present Blacky and Felix, two brothers. They are six years old, curious, and always hungry. more ...

Check if or check that? Or: Have you tried turning if off and on again?

How often do we read or write that we should check something? Example: "Check if the computer is connected to power." Clear message, no misunderstanding. But what if it says: "Check that the computer is connected to power." more ...

Ten questions for Ines Lasch, intern at parson

Ines Lasch just finished her vocational training as a technical writer and is doing an eight-week internship at parson. We asked her ten questions. more ...

Say it with pictures

What comes to your mind when you see a picture of an umbrella? I think of a typical rainy day in Hamburg. In India, this image could trigger a completely different response  bad memories of the colonial era.

Fotolia Regenschirm© Janis Abolins - Fotolia.com

Images in technical documentation show our readers which button to click, which pane to select, and which cable goes in which socket. With a screenshot or illustration, we can often explain more than with a long, descriptive text.

When we use images in documentation, we have to consider our target audience. Could our readers interpret an image differently, like in the example above? Could the image cause an unwanted reaction?

Images are important for international audiences. It's  not always given that the language of the documentation is also the native language of the reader. Images increase comprehensibility, warn against danger, or help avoid mistakes.

In the new knowledge base article "Visualize information - say it wit pictures", Katrin Mehl and Elisabeth Fischer show how we can create a good and meaningful image, explain the different depiction types, and point out possible obstacles.

 

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