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Vocational Training for Technical Communicators. How Does it Work?

Anja Schiel, trainee, and Ulrike Parson, CEO of parson AG, offer their insights into the vocational training for technical communicators. more ...

Make Technical Documentation Intelligent - From Content Management to Content Delivery

In this article, Martin Kreutzer and Ulrike Parson describe how you fill content-delivery portals with intelligent information so that users quickly get the right answers to their questions. more ...

parson's mentoring program

You sent the job application and the interview went well. Now comes your first day at work. Everything is strange: colleagues whose names you immediately forget, business processes, the ERP system. Even the coffee machine doesn't work right away. And where was that meeting room again? more ...

A year in London. I am not just missing my sock

May I present Parsons Green in London? I think it's a perfect name for a London parson branch. That branch is not planned yet, but a bit of parson is actually in London at the moment. Me. more ...

Recommend+To? A Clear Recommendation

In technical documentation, we avoid recommendations. They rarely help the reader: The producer recommends ultra-light power cells. Why? What happens if I use others? more ...

Can Documentation be Agile?

In software development, the word agile is at least as popular as DITA in technical writing. This is no surprise.

AgileDokumentation ScrumBoth agile and DITA focus on modularization and the requirements of the users. In this article, we discuss how agile documentation works in practice, recommend tools that support the agile processes and point out the challenges for technical writers.

Marion Knebel's article was published in the German magazin docuworld (issue 01-2017). You can read the English version on our website.

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