parson AGBlog posts by parson
Information architect for technical communication – an increasingly important job profile
In recent years, parson has supported several companies in setting up a new information architecture for technical documentation and product information. Some of our colleagues have specialized in this role. But what does an information architect actually do? In this blog post, we take a look at the tasks and training of information architects. more...
iiRDS in theory and practice. Part 1: PI classification and iiRDS. A semantic mapping in OWL
What happens when iiRDS meets the PI classification of a CCMS? more...
How to feed a chatbot with your documentation content
The goal of my master’s thesis was to research whether chatbots as a user assistance could be made accessible for technical documentation content, and to which end chatbots can be used for product support, more specifically for troubleshooting for technical documentation. more...
From Hamburg to the capital of the Black Forest: interview with Technical Consultant Jonas
We continue our interview series with employees: Jonas Wäckerle talks about his job as technical consultant and information architect at parson, trends in technical communication and his favourite free time activities. more...
Staff portrait: Helle Hannken-Illjes, technical communicator
Helle Hannken-Illjes is a technical communicator at parson. We talked to her about her career and the future of technical documentation. more...