This article gives an introduction to knowledge management. The target readers are technical writers as I prepared this summary for a technical writing conference. However, others may hopefully also find it useful.
For efficient workflows
Clearly defined and well documented development and business processes are a key to success.
Processes assist your staff in their daily work and guide them through infrequent tasks. They make it easier to train new staff members. And they help all your staff to adapt to new processes. ...
Philips Medical Systems DMC GmbH DMC GmbH
A development group for X-ray systems wanted to model and document all of their development processes in a standardized way. The new process documentation was intended to facilitate training for new employees and to form th ...
As a member of DokuNord, parson communication took part in the annual techcom conference "Doku+Medien Forum", which took place on Feb 19. Like last year, the conference was a huge success. Here are a few impressions: