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Total: 4 results found.
Terminology Management on a Budget
(Knowledge Base)
Organizations can benefit from consistent terminology in many ways. Communication between departments and customers improves, misunderstandings diminish, and the product brand strengthens. Consistent terminology is also the foundation for controlled authoring. Instruction manuals become more comprehensible and customer ...

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I don't have to know that! Knowledge modeling and technical communication
(Knowledge Base)
When you write technical documentation, you manage a great deal of knowledge. Technical communicators evaluate and apply domain knowledge every day. For that, skills in knowledge modeling are extremely useful.
Chaotic Wiki vs. Structured Authoring
(Knowledge Base)
Wikis are old, and old are the problems that wiki authors and readers struggle with. Collaborative authoring in wikis might tap new synergies but often the outcome is as chaotic as a humming beehive.  So how can you structure your content? How can you make it accessible? How can you organize reviews and input supp ...

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Semantic Wikis. Or: How Malta Became Semantic
(Knowledge Base)
Recently I read a wiki article about Malta. My friend Sarah wrote it. I knew Malta was a small island. I knew it was in the Mediterranean. What I did not know was that Malta was one of the smallest states in the world. I also learned that the capital of Malta is Valletta. Naturally I concluded that Valletta was located ...

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