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iiRDS Version 1.0 Released

On April 18, 2018, tekom released version 1.0 of iiRDS, the international standard for intelligent information request and delivery. parson actively participated in the development of iiRDS. more ...

We seek a Technical Communicator for Hamburg

If you love IT and language, join us. As an intermediary between technicians and users, you convey how complex technologies work. more ...

Blog

Office Pets. Part II: Blacky and Felix

This is the second (and last) part of our blog series about office pets. This time, we show off Blacky and Felix, two brothers. They are six years old, curious, and always hungry. more ...

Check if or check that? Or: Have you tried turning if off and on again?

How often do we read or write that we should check something? Example: "Check if the computer is connected to power." Clear message, no misunderstanding. But what if it says: "Check that the computer is connected to power." more ...

May 8-9, 2017. tcworld China

From May 8-9, 2017, decision-makers and specialists in the field of technical communication meet at the tcworld conference in China.

Ulrike Parson, CEO of parson, gives the keynote speech on "Dynamic Publication of Intelligent Information". The main conference theme is "Let’s implement the future now!"

Summary of Ulrike Parson's keynote:

The traditional approach of publishing documentation as a manual or online help, which covers one target group, one purpose, and one specific product variant, cannot cope with the new challenges in technical communication. These challenges arise with the "Internet of Things". As digitalization grows, technical documentation needs to be converted into intelligent information that can be provided to users in a dynamic way, according to scenario and context.

But how do we make our documentation smart? How do we create intelligent information and publish dynamically? The keynote gives an overview of the requirements and characteristics of intelligent information, methods for content classification with metadata, and technical solutions for dynamic publication.

More information on tcworld China.

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