News

iiRDS Version 1.0 Released

On April 18, 2018, tekom released version 1.0 of iiRDS, the international standard for intelligent information request and delivery. parson actively participated in the development of iiRDS. more ...

We seek a Technical Communicator for Hamburg

If you love IT and language, join us. As an intermediary between technicians and users, you convey how complex technologies work. more ...

parson at tekom Spring Conference 2018

parson partcipates with two presentations at the tekom spring conference in Koblenz. We'll talk about self-organizing teams and iiRDS. more ...

Instructions for Medical Ventilators

parson assists WEINMANN Emergency with updating service and repair instructions for medical ventilators. more ...

Webinar on March 22, 2018: How to Create Intelligent Documentation

Your technical documentation creates already structured information? Empolis and parson will show you how to transform this information into intelligent information and generate more value for your customers. more ...

Ulrike Parson speaks at UA Europe

Ulrike Parson gives a talk on "How to become a successful knowledge manager" at the annual UA Europe conference.

UA Europe is a conference for technical communicators that focuses on software user assistance and online Help. This year's  conference takes place from June 4-5, 2015 in Southampton, UK. More.

June 5, 2015, 9:00-9:45 a.m.: Ulrike Parson "How to become a successful knowledge manager"

Summary
The way companies manage their knowledge has become one of the decisive success factors. Companies need to take care of their intellectual capital, just like they do of their financial capital. But what does it mean to “manage” knowledge? Do we need to write everything down, document processes, tools, and tasks? Do we need to get endless training? No, knowledge management means to consciously select and use methods that fit your company, your situation, and your needs. These methods need to make sure that knowledge is made explicit and available to all employees, and that this knowledge is actually used in the end—in the daily tasks and procedures. Because knowledge is only generated by applying it, because knowledge is the only resource that increases with use.

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