Ulrike Parson speaks at UA Europe

Ulrike Parson gives a talk on "How to become a successful knowledge manager" at the annual UA Europe conference.

UA Europe is a conference for technical communicators that focuses on software user assistance and online Help. This year's  conference takes place from June 4-5, 2015 in Southampton, UK. More.

June 5, 2015, 9:00-9:45 a.m.: Ulrike Parson "How to become a successful knowledge manager"

Summary
The way companies manage their knowledge has become one of the decisive success factors. Companies need to take care of their intellectual capital, just like they do of their financial capital. But what does it mean to “manage” knowledge? Do we need to write everything down, document processes, tools, and tasks? Do we need to get endless training? No, knowledge management means to consciously select and use methods that fit your company, your situation, and your needs. These methods need to make sure that knowledge is made explicit and available to all employees, and that this knowledge is actually used in the end—in the daily tasks and procedures. Because knowledge is only generated by applying it, because knowledge is the only resource that increases with use.

News

Summary of Adobe DITA World

The world's biggest DITA online conference for marketing and TechComm professionals, Adobe DITA World, took place last week. more ...

Ulrike Parson at Adobe DITA World: From DITA to iiRDS

Adobe DITA World is the world's biggest DITA online conference for marketing and TechComm professionals. more ...

parson becomes integration partner of gds GmbH

With this partnership, parson and gds support each other. gds is the provider of the content management systems docuglobe and XR. more ...

Webinar with Ulrike Parson on Content Delivery and iiRDS on September 12, 2019

As digitization progresses, printed and electronic manuals are being replaced by modular and intelligent information. But how can information be intelligent? And why are we now talking about content delivery instead of online documentation? more ...

Software Documentation. A Strange New World?

The world becomes is becoming more digital and more companies are adding software to their product portfolios. But how do we write documentation for software? more ...
  • linkedin
  • xing