News

Information Energy 2018. Ulrike Parson gives introduction to iiRDS

The Information Energy conference takes place in Amsterdam on March 1-2, 2018. Ulrike Parson, Sebastian Göttel, and Ralf Robers give an introduction to the concept and the advantages of iiRDS. more ...

LearningDITA Live 2018 – four days of free DITA sessions

Scriptorium Publishing is organizing the first LearningDITA Live event from February 26 to March 1, 2018. Ulrike Parson presents a case study: "DITA for agile documentation". Register here. List of sessions List of speakers

The Data Model of Technical Documentation in iiRDS

Smart factory, Internet of things, Industry 4.0. Our world becomes digital. Products become smart and are created automatically. The same is true of user information. more ...

parson Becomes Founding Member of iiRDS Consortium

Since 2016, parson has been actively involved in the development of iiRDS (Intelligent Information Request and Delivery Standard). With the release of version 1.0, a iiRDS consortium has taken over the work of the tekom working group "Information 4.0". more ...

Technical Writing for Engineers at evodion

At evodion, software architects and IT consultants write code documentation and user stories for use cases. more ...

Ulrike Parson speaks at UA Europe

Ulrike Parson gives a talk on "How to become a successful knowledge manager" at the annual UA Europe conference.

UA Europe is a conference for technical communicators that focuses on software user assistance and online Help. This year's  conference takes place from June 4-5, 2015 in Southampton, UK. More.

June 5, 2015, 9:00-9:45 a.m.: Ulrike Parson "How to become a successful knowledge manager"

Summary
The way companies manage their knowledge has become one of the decisive success factors. Companies need to take care of their intellectual capital, just like they do of their financial capital. But what does it mean to “manage” knowledge? Do we need to write everything down, document processes, tools, and tasks? Do we need to get endless training? No, knowledge management means to consciously select and use methods that fit your company, your situation, and your needs. These methods need to make sure that knowledge is made explicit and available to all employees, and that this knowledge is actually used in the end—in the daily tasks and procedures. Because knowledge is only generated by applying it, because knowledge is the only resource that increases with use.

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