News

iiRDS Version 1.0 Released

On April 18, 2018, tekom released version 1.0 of iiRDS, the international standard for intelligent information request and delivery. parson actively participated in the development of iiRDS. more ...

We seek a Technical Communicator for Hamburg

If you love IT and language, join us. As an intermediary between technicians and users, you convey how complex technologies work. more ...

parson at tekom Spring Conference 2018

parson partcipates with two presentations at the tekom spring conference in Koblenz. We'll talk about self-organizing teams and iiRDS. more ...

Instructions for Medical Ventilators

parson assists WEINMANN Emergency with updating service and repair instructions for medical ventilators. more ...

Webinar on March 22, 2018: How to Create Intelligent Documentation

Your technical documentation creates already structured information? Empolis and parson will show you how to transform this information into intelligent information and generate more value for your customers. more ...

parson writes documentation for Hamburger Hochbahn AG

parson created end-user documentation and training material for Hamburger Hochbahn, the largest transport operator in the Hamburg (HVV) area.

HHAProjektreferenzExample from end-user documentationHamburger Hochbahn manages its operations with an electronic distribution background system based on SAP. With the upgrade to a new software generation and the training of the staff, Hamburger Hochbahn requires training material and end-user documentation.

We wrote on the basis of DITA XML and primarily used oXygen XML Editor. This way, we could reuse content, publish several documents for different target groups from a single source, and better track changes. Read more.

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