parson created end-user documentation and training material for Hamburger Hochbahn, the largest transport operator in the Hamburg (HVV) area.
Hamburger Hochbahn manages its operations with an electronic distribution background system based on SAP. With the upgrade to a new software generation and the training of the staff, Hamburger Hochbahn requires training material and end-user documentation.
We wrote on the basis of DITA XML and primarily used oXygen XML Editor. This way, we could reuse content, publish several documents for different target groups from a single source, and better track changes. Read more.