parson writes documentation for Hamburger Hochbahn AG

parson created end-user documentation and training material for Hamburger Hochbahn, the largest transport operator in the Hamburg (HVV) area.

HHAProjektreferenzExample from end-user documentationHamburger Hochbahn manages its operations with an electronic distribution background system based on SAP. With the upgrade to a new software generation and the training of the staff, Hamburger Hochbahn requires training material and end-user documentation.

We wrote on the basis of DITA XML and primarily used oXygen XML Editor. This way, we could reuse content, publish several documents for different target groups from a single source, and better track changes. Read more.

News

Documenting with DITA XML and Training for Technical Authors

The documentation for the drawing engine liNear Desktop was to be modern, customer-oriented, and future-proof. parson assisted liNear GmbH in introducing DITA XML for their documentation. more ...

Our path to a self-managing organization. Ulrike Parson gives talk at gdslive on May 8, 2019

With digital transformation, companies must become more flexible. Fast decision-making, agile procedures, and flexible processes are required to react to changes in the market. more ...

parson and ICMS help introduce Schema ST4 at Korsch AG

When the customer benefits from a successful partnership: parson and its partner ICMS helped Korsch AG introduce structured documentation with Schema ST4. more ...

Setting a Standard for Intelligent Content. Ulrike Parson and Mark Schubert give talk at DITA North America

Industry 4.0 and the Internet of Things are based on the idea that plants, devices, and components connect intelligently with each other. But how can we connect device and software documentation content from different manufacturers? more ...

Meet us at the tekom spring conference in Vienna

The key topic of the tekom spring conference from 21-22 March 2019 is "Information between man and machine". We will contribute two presentations. more ...
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