News

iiRDS Version 1.0 Released

On April 18, 2018, tekom released version 1.0 of iiRDS, the international standard for intelligent information request and delivery. parson actively participated in the development of iiRDS. more ...

We seek a Technical Communicator for Hamburg

If you love IT and language, join us. As an intermediary between technicians and users, you convey how complex technologies work. more ...

parson at tekom Spring Conference 2018

parson partcipates with two presentations at the tekom spring conference in Koblenz. We'll talk about self-organizing teams and iiRDS. more ...

Instructions for Medical Ventilators

parson assists WEINMANN Emergency with updating service and repair instructions for medical ventilators. more ...

Webinar on March 22, 2018: How to Create Intelligent Documentation

Your technical documentation creates already structured information? Empolis and parson will show you how to transform this information into intelligent information and generate more value for your customers. more ...

Ulrike Parson gives keynote at tcworld in China

From May 8-9, 2017, decision-makers and specialists in the field of technical communication meet at the tcworld conference in China.

upa 2016 kleinUlrike Parson. Photo: Foto CarstensenUlrike Parson, CEO of parson, gives the keynote speech on "Dynamic Publication of Intelligent Information". The main conference theme is "Let’s implement the future now!"

Summary of Ulrike's keynote:

The traditional approach of publishing documentation as a manual or online help, which covers one target group, one purpose, and one specific product variant, cannot cope with the new challenges in technical communication. These challenges arise with the "Internet of Things". As digitalization grows, technical documentation needs to be converted into intelligent information that can be provided to users in a dynamic way, according to scenario and context.

But how do we make our documentation smart? How do we create intelligent information and publish dynamically? The keynote gives an overview of the requirements and characteristics of intelligent information, methods for content classification with metadata, and technical solutions for dynamic publication.

More information on tcworld China

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