"Artificial intelligence in technical communication: Applications, opportunities and risks, and the future of our profession"

A white paper by Ulrike Parson

The release of ChatGPT by OpenAI in November 2022 has triggered a worldwide hype around generative AI language models: Never before have such powerful AI capabilities for creating text and images been so easily available. AI is revolutionizing the world of technical communication, which is all about language. So how will Artificial Intelligence change the profession and the field of technical communication? 

In this white paper, Ulrike Parson presents an overview of the subfields of Artificial Intelligence and demonstrates its practical application in technical communication: Various manufacturers already offer AI interfaces for their technical documentation products. AI can be used not only to create text and images, but also to edit and translate them. This white paper also addresses the opportunities and risks associated with the use of AI and provides a first overview of the legal framework for its use in the EU. Based on this, Ulrike Parson presents preliminary hypotheses on how the use of AI will change our profession.  

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