News
Chatbots for customer service: BOTfriends und parson start cooperation
With the Conversational AI Platform BOTfriends X, BOTfriends offer a platform for creating chatbots. parson is now a solution partner of BOTfriends. This allows us to support our customers in providing the content of their technical documentation in an intelligent chatbot. more...
iiRDS at tcworld 2023: myths, use cases, and new developments
At this year’s tcworld conference, taking place November 14 – 16, 2023 in Stuttgart, several sessions demo interesting use cases and latest developments as well as misconceptions of iiRDS: more...
Empolis Exchange Summit 2023
The motto of this year's Empolis Exchange Summit on September 28, 2023 is "Artificial Intelligence – Harness Opportunities | Manage Risks | Drive Innovation." 60 exciting talks dive into best practices and experiences of how artificial intelligence can be used in knowledge management
The joint presentation by Thomas Ziesing (Endress+Hauser Group Services AG), Ulrike Parson (parson AG) and Franz Stötzner (Empolis Information Management GmbH) will focus on the transformation of Endress+Hauser's technical documentation. more...
GS1: maintain data and documentation simultaneously with a semantic database
GS1 is currently introducing a semantic database and an information architecture for the documentation of its GS1 standards. In the proof-of-concept, the system has now been thoroughly tested before implementation. more...
gds and parson partnership adds information architecture to its portfolio.
gds and parson have expanded their cooperation: customers implementing an information management solution from gds can now draw on parson’s many years of experience in modern and sustainable information architectures. With a solid information architecture as a foundation, companies will maximize the potential of their component content management system (CCMS) and content delivery portal. more...