parson Newsletter November 2023
Today we would like to draw your attention to an exciting webinar that we are hosting with our partner RWS: "How to feed a chatbot with documentation content?"
A typical use-case scenario would be using the chatbot for troubleshooting, having the chatbot respond with the correct solution(s) extracted directly from the XML source files.
The webinar takes place on November 28, 2023, at 3.30 p.m. (CET) and will be in English. Register here.
Mette Lilienthal developed the solution presented in the webinar as part of her master's thesis, which also included user acceptance testing for this type of user support. Mette presented the results of her thesis on the parson blog: How to feed a chatbot with your documentation content