Agentic AI in technical service: Is your documentation ready for the next step?

October 21, 2026

AI is transforming technical service—and the requirements for technical documentation. AI agents increasingly rely on technical content and product knowledge to answer questions, support service processes, and automate tasks.

How can companies structure their content to make it accessible and reliable for AI agents? And how should they adapt their content strategies?

Ulrike Parson (parson AG) and Robert Bredlau (Fluid Topics) will explore these questions in their joint presentation at tekom Technology Day 2026.

tcworld-2026--technology-day-parson-fluid-topics — Agentic AI in technical service. Technology Day of the tcworld conference 2026

„Agentic AI im technischen Service: Ist Ihre Dokumentation bereit für den nächsten Schritt?“

November 2, 2026, 2:00–2:45 p.m. CET, online

Please note: The presentation will be held in German.

The free online event focuses on AI, technical documentation, and intelligent service solutions.

Learn more and register for Technology Day