parson AGAll entries for Chatbots
How our documentation learned to talk. Documentation for the chatbot
At the tekom SummerCON in June 2020 the project partners of Endress+Hauser and tcworld present the iiBot, an iiRDS-based chatbot prototype. more...
Chatbots and Technical Documentation – Reusing Content for Conversational User Assistance
More and more companies are adding chatbots to their range of services. Can technical documentation content be reused to feed these chatbots? And if so, what is the best way to prepare the content for this reuse? more...
Watch closely – The magic of Chatbots
We've been watching chatbots closely. Because what may seem like magic is actually clever technology. Most companies communicate via social media by now. And while using chatbots in social media is still somewhat unusual, that in itself is no reason for applause. more...
parson assists tcworld in developing an intelligent chatbot
tcworld GmbH and Endress+Hauser joined forces to develop a demonstrator for an intelligent chatbot. parson supported the project as specialist for iiRDS and agile project management. more...
Is AI a chance or a threat for technical communicators?
The phrase artificial intelligence (AI) is a mystery. Everyone immediately associates something with it, but the ideas are rarely identical. more...