Our presentation at tekom spring conference 2024: Which AI process makes the most sense?
March 25, 2024
Everyone is talking about generative AIgenerative AI. In addition to numerous new AI tools, the first integrations of AI into component content management systems and content delivery portals are now available. But is connecting to ChatGPT or another language model always the best choice? Which AI tool or process should be used for which tasks?
Helle Hannken-Illjes and Dr Patrick McCrae about AI processes and use cases at the tekom spring conference 2024
In their presentation at the tekom spring conference 2024, Helle Hannken-Illjes, Technical Communicator at parson, and Dr. Patrick MacCrae, Managing Director of AI specialist LangTec, will give an overview of artificial intelligence use cases in technical communication. They will describe suitable AI processes and explain approaches and criteria for selecting them.
Artificial Intelligence (AI) is revolutionizing the world, including the world of technical communication. Never has it been so easy to automatically create or edit text and images with the help of generative AI such as ChatGPT. Read more
For the first time, our colleagues Mette Lilienthal, Helle Hannken-Illjes, and Lukas Jetzig attended the tcworld conference in person. They joined panel discussions and presentations, and some of them were also speakers themselves. We wanted to know what they found particularly interesting as tcworld newcomers and which were their top 5 contributions. Read more
The use of artificial intelligence is becoming increasingly important in technical communication. In order to offer our customers the best possible solutions for AI-based text and language technology applications, parson has started a cooperation with the Hamburg-based technology provider LangTec. Read more
The goal of my master’s thesis was to research whether chatbots as a user assistance could be made accessible for technical documentation content, and to which end chatbots can be used for product support, more specifically for troubleshooting for technical documentation. Read more
The motto of this year's Empolis Exchange Summit on September 28, 2023 is "Artificial Intelligence – Harness Opportunities | Manage Risks | Drive Innovation." 60 exciting talks dive into best practices and experiences of how artificial intelligence can be used in knowledge management
The joint presentation by Thomas Ziesing (Endress+Hauser Group Services AG), Ulrike Parson (parson AG) and Franz Stötzner (Empolis Information Management GmbH) will focus on the transformation of Endress+Hauser's technical documentation. Read more
