White paper “Artificial Intelligence in technical communication: application, opportunities, risks, and how it will change our profession”

AI applications such as ChatGPT are disrupting traditional text and image generation and will have a profound impact on technical communication.

In her presentation, Ulrike Parson will give an overview of current developments in AI and possible applications of AI in the creation and use of technical documentation, using examples from various systems. She will also discuss legal aspects such as the AI Act and the implications for our profession. more...

Large Language Models (LLM), such as those behind ChatGPT, are transforming technical communication. There are many use cases for AI, from text generation to voice assistants. However, despite their power, generic LLMs sometimes do not provide the right solution for a company's specific projects. more...

Prompt engineering is a relatively new discipline that deals with the development and optimization of prompts. Prompts are structured requests, for example to an AI chatbot such as ChatGPT. Since the quality of results from generative AI is difficult to predict, prompt engineering is used to optimize the structure and style of responses. more...

The tekom spring conference in Freiburg/Breisgau in April this year presented a variety of fascinating and diverse topics that inspired the participants. more...

Everyone is talking about generative AI. In addition to numerous new AI tools, the first integrations of AI into component content management systems and content delivery portals are now available. But is connecting to ChatGPT or another language model always the best choice? Which AI tool or process should be used for which tasks? more...