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In April 2018, tekom released version 1.0 of iiRDS. Now it is important to understand the relationship between iiRDS, intelligent information, and content delivery. What is intelligent information and how can iiRDS support the delivery of intelligent information?

In this article, Martin Kreutzer and Ulrike Parson describe how you fill content-delivery portals with intelligent information so that users quickly get the right answers to their questions.

At this year’s tcworld conference in October, the working group "Information 4.0" presented version 0.9 of iiRDS (intelligent information Request and Delivery Standard), the content delivery standard for technical documentation for industry 4.0.

Flipped classroom is a form of blended learning that lets you organize your training differently.

Organizations can benefit from consistent terminology in many ways. Communication between departments and customers improves, misunderstandings diminish, and the product brand strengthens. Consistent terminology is also the foundation for controlled authoring. Instruction manuals become more comprehensible and customer-friendly, translation costs decrease, and technical writers have more time for other tasks.

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