Knowledge base articles
Docs-as-code for technical documentation
Imagine you can write and update technical documentation with the same tools as the software developers use for their source code: with the same text editor and in the same IDE (integrated development environment), as plain text and versioned in your favorite version control system. Sounds impossible? It is not: It is docs-as-code. more...
First comes medadata, then comes content. How to control your CCMS with metadata
Metadata has led to a paradigm shift in technical communication. Component content management systems (CCMS) are no longer at the start of all processes. That role has shifted to metadata. more...
iiRDS for the documentation of technical standards
The iiRDS standard makes documentation smart – so it can be made available on portals, apps and data glasses. Case studies in the field of mechanical engineering are very often mentioned in connection with iiRDS – for example, the scenario of the service technician who uses an end-device to scan an error code on a machine that needs repairing and then receives a snippet of information on the display showing how to fix the problem. This article is about the extensibility of the iiRDS model in the automotive sector. more...
Simplified graphics and screenshots in software documentation
Graphics and screenshots are a popular way of making text-heavy documents lighter, more attractive and, most importantly, easier to understand. But does this visual information really help a user to better understand the text? more...
Blended Learning – or how you learn best online
Digital training courses become more and more popular. In times of COVID-19 and home office, many training providers are switching to digital learning. For the Milleninials, the generation Y, growing up in a digital environment, digital learning is quite natural anyway. But does digital learning really only offer advantages compared to traditional classroom training? Which methods does digital learning offer? And what exactly is blended learning?