Topic-based information architecture and online help for SICK AG

January 14, 2020

For their localization software LiDAR-LOC, SICK needed an online help. parson developed a topic-based information architecture and created the online help.

We also developed a technical concept for integrating reference documentation into the online help.

Read the project reference.

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Online lecture "Evolution of software documentation: from ocelot to house cat?" by Marion Knebel

February 23, 2023

On March 2nd, 2023 – At the invitation of the tekom regional group Bodensee, Marion Knebel, Senior Technical Communicator at parson, talks about the evolution of software documentation. more...

Information architecture and Getting Started guide for FLEXIM

March 16, 2022

parson supported FLEXIM in developing an information architecture and wrote content for the Getting Started guide. more...

Simplified graphics and screenshots in software documentation

by Anton Bollen , Leonie Saremba on March 03, 2021

Graphics and screenshots are a popular way of making text-heavy documents lighter, more attractive and, most importantly, easier to understand. But does this visual information really help a user to better understand the text? more...

Software documentation, a strange new world?

by Ulrike Parson , Uta Lange on April 11, 2020

Digitalization is increasing the need for software documentation. This article provides an overview of the characteristics of software documentation and is geared toward beginners. We will try to give an answer to the question what good software documentation is and what technical authors need to know to create it. more...

Software Documentation. A Strange New World?

July 16, 2019

The world is becoming more digital and more companies are adding software to their product portfolios. But how do we write documentation for software? more...