Ulrike Parson

Chief Executive Officer

Ulrike Parson is the founder and CEO of parson AG. Ulrike’s areas of expertise are content strategy, intelligent content, and developer documentation. She is acting chair of the iiRDS Steering Committee.

Intelligent delivery

by Ulrike Parson , Dr. Martin Kreutzer, Empolis on September 20, 2018

Version 1.0 of iiRDS was released in April 2018. Now it is important to understand how iiRDS, intelligent information, and content delivery are related. What is intelligent information and how can iiRDS support the delivery of intelligent information?

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Working in self-organizing teams. Or: how we get rid of management

by Ulrike Parson , Jonas Wäckerle on August 29, 2018

Today's world is VUCA : volatile, uncertain, complex, and ambiguous. Companies are facing complex challenges such as Industry 4.0 and the Internet of Things. Those who do not respond fast, may be driven out of the market. more...

Make technical documentation smart - from content management to content delivery

by Ulrike Parson , Dr. Martin Kreutzer, Empolis on April 12, 2018

In this article, Martin Kreutzer and Ulrike Parson describe how you fill content delivery portals with smart content so that users quickly get the right answers to their questions. more...

iiRDS – The New Delivery Standard for Technical Documentation

by Ulrike Parson on November 17, 2016

At this year’s TC world conference, the tekom working group „Information 4.0” introduced the first results of the group’s work for defining a new content delivery standard for technical documentation in the age of Industry 4.0: iiRDS. tekom is the German association for technical communication. more...

Good riddance to the manual. From documents to knowledge bases

by Ulrike Parson , Dr. Achim Steinacker, Empolis Intelligent Views on September 30, 2015

Usually, we create technical documentation in the form of a manual – for specific target groups and product versions. With the help of content management systems, we add metadata to our text modules and generate exactly the manual we want. Now, with the Internet of Things and a much stronger focus on modular information, our classic manual does not seem to have a future anymore. more...