White paper “Artificial Intelligence in technical communication: application, opportunities, risks, and how it will change our profession”
February 07, 2024
Artificial Intelligence (AI) is revolutionizing the world, including the world of technical communication. Never has it been so easy to automatically create or edit text and images with the help of generative AIgenerative AI such as ChatGPT. What does this mean for the field of technical communication and the technical writing community? What are the opportunities and risks?
In her white paper "Artificial Intelligence in technical communication: application, opportunities, and risks, and the future of our profession", Ulrike Parson provides an overview of the subfields of Artificial Intelligence and their applications in technical communication. She highlights the opportunities and risks of using AI and provides an overview of the legal framework for its use in the EU.
Artificial Intelligence (AI) is revolutionizing the world, including the world of technical communication. Never has it been so easy to automatically create or edit text and images with the help of generative AI such as ChatGPT. What does this mean for the field of technical communication and the technical writing community? What are the opportunities and risks? Read more
For the first time, our colleagues Mette Lilienthal, Helle Hannken-Illjes, and Lukas Jetzig attended the tcworld conference in person. They joined panel discussions and presentations, and some of them were also speakers themselves. We wanted to know what they found particularly interesting as tcworld newcomers and which were their top 5 contributions. Read more
The use of artificial intelligence is becoming increasingly important in technical communication. In order to offer our customers the best possible solutions for AI-based text and language technology applications, parson has started a cooperation with the Hamburg-based technology provider LangTec. Read more
The goal of my master’s thesis was to research whether chatbots as a user assistance could be made accessible for technical documentation content, and to which end chatbots can be used for product support, more specifically for troubleshooting for technical documentation. Read more
The motto of this year's Empolis Exchange Summit on September 28, 2023 is "Artificial Intelligence – Harness Opportunities | Manage Risks | Drive Innovation." 60 exciting talks dive into best practices and experiences of how artificial intelligence can be used in knowledge management
The joint presentation by Thomas Ziesing (Endress+Hauser Group Services AG), Ulrike Parson (parson AG) and Franz Stötzner (Empolis Information Management GmbH) will focus on the transformation of Endress+Hauser's technical documentation. Read more
