Dr. Martin Kreutzer has been working at Empolis Information Management GmbH for 20 years. His focus is on the design of XML-based CMS applications. In recent years, he has increasingly focused on content delivery portals and the exchange of intelligent information. Standards such as the XML, DITA, RDF and iiRDS are particularly close to his heart. He is an active member of the iiRDS working group and a co-author of iiRDS.
More and more companies are adding chatbots to their range of services. Can technical documentation content be reused to feed these chatbots? And if so, what is the best way to prepare the content for this reuse? more...
Version 1.0 of iiRDS was released in April 2018. Now it is important to understand how iiRDS, intelligent information, and content delivery are related. What is intelligent information and how can iiRDS support the delivery of intelligent information?
In this article, Martin Kreutzer and Ulrike Parson describe how you fill content delivery portals with smart content so that users quickly get the right answers to their questions. more...
