Knowledge base articles
Intelligent delivery
Version 1.0 of iiRDS was released in April 2018. Now it is important to understand how iiRDS, intelligent information, and content delivery are related. What is intelligent information and how can iiRDS support the delivery of intelligent information?
Make technical documentation smart - from content management to content delivery
In this article, Martin Kreutzer and Ulrike Parson describe how you fill content delivery portals with smart content so that users quickly get the right answers to their questions. more...
iiRDS – The Current Status
At this year’s tcworld conference in October, the working group "Information 4.0" presented version 0.9 of iiRDS (intelligent information Request and Delivery Standard), the content delivery standard for technical documentation for industry 4.0. more...
Flipped Classroom
Flipped classroom is a form of blended learning that lets you organize your training differently. more...
Terminology management on a budget
Organizations can benefit from consistent terminology in many ways. Communication between departments and customers improves, misunderstandings diminish, and the product brand strengthens. Consistent terminology is also the foundation for controlled authoring. Instruction manuals become more comprehensible and customer-friendly, translation costs decrease, and technical writers have more time for other tasks. more...