Due to a shortage of resources, our client Finetech was looking for short-term support to create and expand its product documentation. A team from parson supported the mechanical engineering company over a period of four months and created various short manuals for modules of Finetech's placement and assembly systems.
According to Finetech, "(t)he collaboration with parson was straightforward, trustworthy and delivered the desired results."
Read more about the project in our reference.
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