Be brave. Write more verbs

When three technical communicators go out to eat at an Italian restaurant after an inspiring but exhausting day at the tcworld conference, the following can happen. read more

How often do we read or write that we should check something? Example: "Check if the computer is connected to power." Clear message, no misunderstanding. But what if it says: "Check that the computer is connected to power." read more

In technical documentation, we avoid recommendations. They rarely help the reader: The producer recommends ultra-light power cells. Why? What happens if I use others? read more

A former translator, I worked the first seven years of my professional life in the translation industry, in various positions. While I learned a lot from this experience, it also left me, as a writer, frustrated. Translators are chained to their source text and writing the words of others in another language, usually focusing on what their clients want. read more

Part 1: Improvisation, fluff hunt, and videos for technical documentation. read more