All entries for Content delivery
The roles of standards and governance in engineering content. Why standards for multichannel distribution are more beneficial than you think
The ongoing digitization of business requires us to rethink how we deliver user information. Technical documentation with hundreds of pages within one document is no longer viable. Today, we must deliver small content modules that show only the content that users need at a particular moment in time and in a particular context. Users need intelligent content or intelligent information instead of documentation. Read more
How does digitalization influence the work of technical communicators?
Digitalization changes products, production processes, and the behavior of users. This results in new demands on the work of technical communicators. Read more
Intelligent delivery
Version 1.0 of iiRDS was released in April 2018. Now it is important to understand how iiRDS, intelligent information, and content delivery are related. What is intelligent information and how can iiRDS support the delivery of intelligent information?
Make technical documentation smart - from content management to content delivery
In this article, Martin Kreutzer and Ulrike Parson describe how you fill content delivery portals with smart content so that users quickly get the right answers to their questions. Read more
iiRDS – The Current Status
At this year’s tcworld conference in October, the working group "Information 4.0" presented version 0.9 of iiRDS (intelligent information Request and Delivery Standard), the content delivery standard for technical documentation for industry 4.0. Read more