How satisfied are adopters with DITA? Technical communication professionals working at 250 companies around the world have taken part in the DITA Satisfaction Survey 2017 so far. The preliminary results have now been published.
Consistency and usability are mentioned as the greatest benefits of DITA. Many said that convincing other departments of its value as an authoring tool was difficult.
Read all the survey highlights here: http://firehead.net/2017/07/is-dita-working-for-you-dita-satisfaction-survey-2017-results/.
DITA users can still participate in the DITA Satisfaction Survey.
You might also be interested in
In March 2024, tekom will release a DITA OT plugin that generates iiRDS packages from standard DITA XML content. This plugin offers DITA users a seamless pathway to iiRDS adoption. Read more
For the second time, we were able to support the software provider proALPHA – this time with our DITA XML expertise. Read more
We are looking forward to DITA Europe in Helsinki and hope to see some northern lights! Read more
Do you write and publish technical documentation in DITA-XML? It sounds easy: At the click of a button, an XML authoring tool or a web application magically creates a PDF, HTML documentation or WebHelp. But is it really that simple? What happens under the hood? And what if you want to customize the output formats? The answer is the DITA Open Toolkit (DITA OT). Read more
The goal of my master’s thesis was to research whether chatbots as a user assistance could be made accessible for technical documentation content, and to which end chatbots can be used for product support, more specifically for troubleshooting for technical documentation. Read more