Publishing with iiRDS from DITA. Ulrike Parson presents tekom's new DITA OT plugin at the Society for Technical Communication

Meet our technical communication experts in engaging presentations, workshops and a panel discussion at the tcworld conference 2024 in Stuttgart, Germany. For the first time, we will also be a co-exhibitor at the tekom fair for the first time. more...

AI has undergone remarkable development in recent years. Especially in the areas of customer support and knowledge management, AI has the potential to make processes more efficient and improve the user experience. But what does this look like in practice? What approaches are there and what are the potential hurdles in implementing AI tools? 

Learn more about this and more in our webinar on September 12, 2024 from 10:00 - 11:00 a.m. with our experts Roman Senger, Channel Sales Manager at Empolis, and Ulrike Parson, CEO of parson AG. more...

AI applications such as ChatGPT are disrupting traditional text and image generation and will have a profound impact on technical communication.

In her presentation, Ulrike Parson will give an overview of current developments in AI and possible applications of AI in the creation and use of technical documentation, using examples from various systems. She will also discuss legal aspects such as the AI Act and the implications for our profession. more...

Three days packed with sessions: Adobe DITAWORLD 2024 features the world's leading experts in marketing and technical communication, content strategy, content management, content translation, content delivery, and Information 4.0. more...

Prompt engineering is a relatively new discipline that deals with the development and optimization of prompts. Prompts are structured requests, for example to an AI chatbot such as ChatGPT. Since the quality of results from generative AI is difficult to predict, prompt engineering is used to optimize the structure and style of responses. more...