All entries for Intelligent information

The roles of standards and governance in engineering content. Why standards for multichannel distribution are more beneficial than you think

by Ulrike Parson on August 24, 2020

The ongoing digitization of business requires us to rethink how we deliver user information. Technical documentation with hundreds of pages within one document is no longer viable. Today, we must deliver small content modules that show only the content that users need at a particular moment in time and in a particular context. Users need intelligent content or intelligent information instead of documentation. read more

Watch closely – The magic of Chatbots

by on March 31, 2020

We've been watching chatbots closely. Because what may seem like magic is actually clever technology. Most companies communicate via social media by now. And while using chatbots in social media is still somewhat unusual, that in itself is no reason for applause.  read more

plusmeta and parson become partners

May 24, 2019

plusmeta makes technical information more intelligent with cloud-based software. The platform analyzes complex information using artificial intelligence and generates associated metadata and semantic structure.

parson offers consulting and implementation services for the entire plusmeta platform, also in combination with DITA XML. read more