All entries for Intelligent information
The roles of standards and governance in engineering content. Why standards for multichannel distribution are more beneficial than you think
The ongoing digitization of business requires us to rethink how we deliver user information. Technical documentation with hundreds of pages within one document is no longer viable. Today, we must deliver small content modules that show only the content that users need at a particular moment in time and in a particular context. Users need intelligent content or intelligent information instead of documentation. Read more
Watch closely – The magic of Chatbots
We've been watching chatbots closely. Because what may seem like magic is actually clever technology. Most companies communicate via social media by now. And while using chatbots in social media is still somewhat unusual, that in itself is no reason for applause. Read more
The iiBot gives instructions
In a joint project with Endress+Hauser, tcworld has developed an iiRDS-based chatbot demonstrator. Read more
plusmeta and parson become partners
plusmeta makes technical information more intelligent with cloud-based software. The platform analyzes complex information using artificial intelligence and generates associated metadata and semantic structure.
parson offers consulting and implementation services for the entire plusmeta platform, also in combination with DITA XML. Read more
Intelligent delivery
Version 1.0 of iiRDS was released in April 2018. Now it is important to understand how iiRDS, intelligent information, and content delivery are related. What is intelligent information and how can iiRDS support the delivery of intelligent information?