All entries for Technical documentation

In this webinar, Kat Cassidy (Procore), Monique Semp (Write Quick Inc.), and Leonie Saremba (parson AG) discuss important questions about simplified graphics and screenshots.  Read more

Graphics and screenshots are a popular way of making text-heavy documents lighter, more attractive and, most importantly, easier to understand. But does this visual information really help a user to better understand the text? Read more

Digitalization is increasing the need for software documentation. This article provides an overview of the characteristics of software documentation and is geared toward beginners. We will try to give an answer to the question what good software documentation is and what technical authors need to know to create it. Read more

More and more companies are adding chatbots to their range of services. Can technical documentation content be reused to feed these chatbots? And if so, what is the best way to prepare the content for this reuse? Read more

In a joint project with Endress+Hauser, tcworld has developed an iiRDS-based chatbot demonstrator.  Read more