parson

Today, products are increasingly configured to individual requirements and are operated, maintained, and further developed over many years. New information is generated continuously in the process—from design, software, and service through to technical documentation. The challenge is to make this product knowledge available consistently throughout the entire lifecycle. Read more

This overview explains why technical documentation is necessary and what to consider when creating it. Which systems and tools are required, and what are the legal requirements? You will also learn how your company can efficiently produce high-quality technical documentation. Read more

What once sounded like science fiction is now reality: machines that can learn, think, and even be creative. 

But how do you communicate with AI? How do you get it to produce exactly the content you have in mind? Because an AI doesn’t think like a human—it detects patterns in data. That’s why a different style of communication is needed. This is where the technique of prompt engineering comes in. Read more

Artificial intelligence can help create, organize, and retrieve content. But what tasks are best suited for AI, and how is it changing the technical communication profession? Read more

In an expert interview with plusmeta, Ulrike Parson talks about the role of chatbots in technical communication and the importance of metadata for their successful implementation. Read more