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Flipped Classroom: Make Your Training More Efficient

Paying attention to students with different skill levels requires much time during onsite training. Students with more knowledge can get bored easily. Vice versa, students with less knowledge may get overwhelmed. more ...

Is DITA working for you? Results from the DITA Satisfaction Survey 2017

How satisfied are adopters with DITA? Technical communication professionals working at 250 companies around the world have taken part in the DITA Satisfaction Survey 2017 so far. The preliminary results have now been published. more ...

The Core of Intelligent Information - Metadata

The new tekom blog is all about intelligent information. The blog brings together experts from related fields to explore the various aspects of the design and development of intelligent technologies. more ...

The parson mug prize draw 3. Congratulations to the winners

What's the name of the building behind the parson mug, we asked at the beginning of June. A tricky question, but many answsered correctly. Three winners were drawn. Congratulations! more ...

Prize draw: The travelling parson mug #3

The parson mug collected bonus miles again! At first sight, you might not see where our adventurer travelled this time, but don’t worry. We’ll help you. more ...

What technical writers know. Or: What's the difference between taxonomy and ontology?

Every morning, when my coworker does his tie, he doesn't have to recall how to do it. He does it automatically without much thinking about it. When he later mounts his bycicle, he does not have to recall how to ride the bike.

He automatically keeps the balance and turns into the curve. That is what we call implicit knowledge. We acquire it by repeating the same thing over and over again. Implicit knowledge is not taught, not written down, and not verbalized. That's why it is difficult to share it.

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