How technical standards help with switching to intelligent information

by on November 27, 2020

Intelligent information is now available in documentation, marketing, and service. Intelligent information complements smart applications, components, and systems. And just like services and components in Industry 4.0 environments, intelligent information must be interlinked. But the switch to intelligent information can be elaborate. more...

What espresso has to do with standards for content engineering

by Uta Lange on August 25, 2020

Imagine yourself in the kitchen at half past six in the morning and your espresso machine is not working. You might still be half asleep, but I guess you will do a quick google search. And you will probably get information quickly from different channels: a website or as PDF, a video in a social media channel, a mobile application, or a chatbot. more...

The roles of standards and governance in engineering content. Why standards for multichannel distribution are more beneficial than you think

by Ulrike Parson on August 24, 2020

The ongoing digitization of business requires us to rethink how we deliver user information. Technical documentation with hundreds of pages within one document is no longer viable. Today, we must deliver small content modules that show only the content that users need at a particular moment in time and in a particular context. Users need intelligent content or intelligent information instead of documentation. more...

SDL and parson form strategic partnership

June 30, 2020

With this partnership, we can contribute our expertise in the areas of structured documentation and content strategy and support our customers even better with modern content solutions. more...