More and more companies are adding chatbots to their range of services. Can technical documentation content be reused to feed these chatbots? And if so, what is the best way to prepare the content for this reuse? more...

We've been watching chatbots closely. Because what may seem like magic is actually clever technology. Most companies communicate via social media by now. And while using chatbots in social media is still somewhat unusual, that in itself is no reason for applause.  more...

tcworld GmbH and Endress+Hauser joined forces to develop a demonstrator for an intelligent chatbot. parson supported the project as specialist for iiRDS and agile project management. more...

tcworld hat in einem Gemeinschaftsprojekt mit Endress+Hauser einen Chatbot-Demonstrator auf Basis von iiRDS entwickelt. more...

As digitalization is advancing, we need to consider more sophisticated technologies for the provision and publication of content. Today, we want to deliver an exact piece of information for a particular use case or situation. That’s why we assign metadata to content and make information intelligent. So far so good. more...