How our documentation learned to talk. Documentation for the chatbot

Ulrike Parson (parson AG) and Martin Blumbach (Ericsson GmbH) will present "Using Knowledge Graphs for Accurate Technical Documentation" at NORDIC TechKomm in Stockholm. read more

Chatbots, generative AI, and large language models were still everywhere at this year’s tcworld conference. Alex Jitianu from our partner Syncro Soft talked about GenAI and the evolving domain of prompting. read more

Meet our technical communication experts in engaging presentations, workshops and a panel discussion at the tcworld conference 2024 in Stuttgart, Germany. For the first time, we will also be a co-exhibitor at the tekom fair for the first time. read more

AI has undergone remarkable development in recent years. Especially in the areas of customer support and knowledge management, AI has the potential to make processes more efficient and improve the user experience. But what does this look like in practice? What approaches are there and what are the potential hurdles in implementing AI tools? 

Learn more about this and more in our webinar on September 12, 2024 from 10:00 - 11:00 a.m. with our experts Roman Senger, Channel Sales Manager at Empolis, and Ulrike Parson, CEO of parson AG. read more

AI applications such as ChatGPT are disrupting traditional text and image generation and will have a profound impact on technical communication.

In her presentation, Ulrike Parson will give an overview of current developments in AI and possible applications of AI in the creation and use of technical documentation, using examples from various systems. She will also discuss legal aspects such as the AI Act and the implications for our profession. read more