We develop modern, user-friendly documentation for you, precisely tailored to specific user requirements and closely geared to the application.

There are many advantages to working with experts. We know what your users need: software documentation that speaks their language, clearly explains what needs to be done, and answers all their questions. 
 
Whether as online help, content delivery portal, video tutorial, or intelligent information, we create state-of-the-art software documentation for you that leaves no questions unanswered – adding significant value to your software.

Whether working with machines, medical devices or logistics systems - users rely on operating manuals for the correct operation of technical systems. And also service technicians require documentation to successfully take on maintenance work and repair.

That’s why we first analyze your product’s target groups. Based on the results, we create user-friendly manuals for you that leave no questions unanswered. We observe applicable standards and guidelines. And, depending on your needs, we develop company-specific terminology and writing rules.

We can either work as support for your documentation team or take on the complete documentation work, just as you wish.

Many companies rely on technical standards in their daily work: standard interfaces, file formats, or frameworks. For a standard to be adopted quickly and successfully, it needs both suitable technical fetures and a specification that supports interoperable use.

The specification of a technical standard defines the objects of standardization and the rules for their use. Application examples, use cases, tutorials and code samples can supplement the standard specification and support the implementation of the standard in companies. Good documentation helps to resolve uncertainties and facilitates adoption and interoperable use of standards.

Use our proven information architecture for technical standards that features information types for concepts, rules, use cases, and code samples. Together with your subject matter experts, we document your standard in English or German and support you with setting up publication processes to PDF or web formats.

In order to adapt software to company-specific requirements or to use it for their own applications, software developers need documentation. 

We complement your developers’ knowledge. That’s why we use the same tools they do and create the documentation in close coordination with them. Together, we analyze the requirements of your target groups, develop an information architecture, and create templates, in Markdown, for example. 
 
Our consulting team also supports you in selecting systems for documentation delivery and for designing developer portals.