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Technical Documentation for End Users and Developers
Technical writing for the IT industry is our area of expertise. We provide instruction manuals, user guides, and online help so that your customers can use your product efficiently without having to contact support. Ourdeveloper documentation supports software engineers in quickly finding the right information for their tasks.

We help you create a terminology for the user interface of your software, for your documentation, and for your corporate communication.

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Consulting
With modern technology and a sustainable information strategy we help you create technical documentation efficiently – today and in the future. Developing an information strategy and finding the right tools can be along and expensive process. We accelerate this process. We guide you through the entire process, from requirement analysis to implemention. We specialize in XML-based documentation with DITA or PI-Mod, semantictechnologies, and content management.

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Solution Development
We build tailor-made solutions for your technical documentation and knowledge management. We customize your XML application and develop publishing solutions for all output formats. We make your old documentsfit for your new tools. We assist you in setting up a semantic network.

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Technical Writing Training
We offer technical writing training for engineers and individual training for technical writers.

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Product Training
There are many ways to convey knowledge. We train your employees and customers in face-to-face workshops, or using software tutorials and e-learning material. We offer training for DITA, XML, structured authoringand standardization, terminology, and various tools like oXygen, FrameMaker or Semantic MediaWiki.

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Knowledge Management
Make your company's knowledge accessible to all your staff. We assist you in setting up a knowledge management system, for example, based on a wiki. We organize your content and develop efficient access andsearch functions.

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Process Documentation
Clearly defined and well documented development and business processes are a key to success. Processes assist your staff in their daily work and guide them through infrequent tasks. Comprehensive processdocumentation is fundamental for successful quality assurance and a requirement for certification. We help you define and document your business processes.

parson AG
we create knowledge

 

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